EuroDrugstore.EU: order cancellations
Please note that we accept order cancellations ONLY if your order has not been despatched. If you wish to cancel your order, you should contact our support team and let them know of your decision.
If we have not yet taken the money for your order, we will cancel it without question.
If we have already taken the money but your order has not yet been dispatched, we can cancel your order with partial refund. We will take 15% of full cost of your order because we have already paid for processing, plus $20 as fee we have to pay to our processing company for refund.
If your order has already been despatched, no order cancellation will be accepted.
Also, please make sure that you input a valid delivery address in our order form. We recommend you double check your order information before submitting the order. Any mistake may cause the non-delivery of the product. If after you have placed your order, you notice that the address was specified incorrectly, please contact us as soon as you can to inform us.